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Ref: #72382
Microsoft CoPilot Analyst
Microsoft Copilot Analyst
Location: Remote Poland
Language: English
Our client is expanding their AI and automation capabilities and are looking for a Copilot Analyst to join our multi‑disciplinary technology team. You will contribute to delivering intelligent, business‑ready solutions for major global organisations, with a strong focus on Microsoft Copilot and modern AI platforms.
This role sits within a fast-evolving environment where you’ll work with clients across various industries, supporting digital transformation initiatives and helping shape the next generation of agentic automation solutions.
The Opportunity
As demand for AI-driven optimisation grows, we are enhancing our service portfolio and strengthening our analytics and automation practice. This position offers a chance to step into a senior analytical role, with substantial room for professional development and exposure to high-profile projects.
Key Responsibilities
In this role, you will:
- Engage with stakeholders to understand business processes, uncover opportunities for AI-enhanced automation, and define solution requirements.
- Drive process improvement initiatives by leading the rollout and adoption of Copilot-based solutions.
- Design and launch AI agents and automation workflows in Microsoft Copilot Studio using low-code methodologies.
- Integrate Copilot solutions with enterprise platforms, utilising Power Platform components and complementary technologies.
- Create and deliver training content, demos, and adoption programs that support users of varying technical expertise.
- Serve as an internal advocate for Copilot best practices, guiding teams on how to effectively leverage AI-driven tools.
- Provide coaching and support to citizen developers, helping them build confidence and competency in AI solution creation.
- Stay informed about new Copilot capabilities, Power Platform updates, and broader trends in AI innovation.
- Take ownership of project delivery, including issue resolution, stakeholder communication, and quality assurance.
Skills & Attributes for Success
We’re looking for individuals who enjoy blending analytical thinking with hands-on solution delivery, who collaborate well in a team environment, but can also work independently and confidently.
Required Qualifications
- Experience assessing business scenarios and identifying impactful opportunities for Copilot or AI adoption.
- Track record in designing or delivering AI and automation solutions, with understanding of agentic workflow principles.
- Ability to convert business needs into clear, structured technical specifications.
- Experience evaluating and measuring business benefits stemming from AI solution deployment.
- Excellent English communication skills, with ease interacting across diverse stakeholder groups.
- Strong familiarity with prompt engineering practices, RAG-based architectures, and multilingual optimisation.
- Understanding of how to build or enhance Copilot solutions integrated with enterprise systems (e.g., ERP/SAP, CRM, ServiceNow).
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